Do you enjoy the challenge of partnering with business colleagues to find technical ways to strengthen their processes? Sonnax is looking for a person to join our Information Systems team to consult and implement business process improvements collaboratively.

POSITION OVERVIEW

The Senior Systems Analyst’s role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The position is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

JOB RESPONSIBILITIES

• Work closely with internal clients to understand their business needs. Assist in analysis and documentation of as-is capabilities about business processes, resource efficiencies and technology. Identify opportunities to improve processes and help meet objectives via technology solutions.
• Responsible for project planning including scope, tasks, deliverables, milestones and documentation.
• Provide user support and formulate ideas and recommendations regarding the use of these systems as well as enhancements.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Ensure compatibility and interoperability of in-house computing systems.
• Develop detailed business user requirements, system documentation and workflow procedures.
• Oversee the operation of systems, including system configuration options, job schedules and interface design.
• Conduct research and analysis into the nature, effect and results of system problems.
• Review requested system changes and develop detailed specifications for implementation, communicating system changes and issues to relevant constituents.
• Ensure current and accurate system documentation; coordinates and/or performs testing of system modifications.
• Develop, provide or coordinate system training, educational tools and materials.
• Act as a liaison with business units, IT and outside vendors as appropriate in support of the systems, ensuring business unit needs have been satisfied.
• Ad-hoc analysis to support business queries and issue resolution.
• Adherence to company processes and controls to ensure all solutions meet appropriate risk, security, compliance and technical standard requirements.

QUALIFICATIONS

• Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team.
• Ability to communicate and also to effectively present information to and respond to questions from individuals at all levels, both within and outside the organization.
• Able to work with tight deadlines and multitask, to prioritize tasks and manage time effectively. 
• Excellent analytical and problem solving skills, ability to interface and communicate effectively with non-technical personnel, as well as professional Information Technology staff. 
• Maintain quality customer service skills, a strong work ethic, able to work independently as well as collaboratively both within the department and across departments. 
• Possess strong organization skills, innovativeness, able to find solutions to improve efficiency and display a willingness to learn.
• Demonstrated experience with complex project management and IT analysis.
• Bachelor's degree from a four-year college or university; and a minimum of 8+ years of related experience and/or training; or equivalent combination of education and experience.
• Experience with relational databases and concepts (MS SQL Server, Oracle, etc.).
• Experience with ERP, Shop Floor Control, CRM, Payroll/HRIS, Product Life Cycle Management or Manufacturing Execution Systems. Demonstrated competency in the use of Microsoft Office.